Terms of service

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree to these terms, you should not use this site or purchase our products.

1. General Terms

  • Acceptance of Terms: By purchasing products from Chai Chai Love, you agree to be bound by these Terms of Service and to comply with all applicable laws and regulations.
  • Changes to Terms: Chai Chai Love reserves the right to change these terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use of our website or purchase of our products after any such changes shall constitute your consent to such changes.

2. Orders and Payment

  • Order Acceptance: All orders placed through our website are subject to acceptance by Chai Chai Love. We may, at our discretion, refuse or cancel any order for any reason.
  • Payment: All payments must be received before your order is processed. We accept major credit cards, PayPal, and other payment methods as listed on our website. By submitting your payment information, you authorize us to charge the applicable payment method.
  • Pricing: All prices are listed in U.S. dollars and are subject to change without notice. We are not responsible for pricing, typographical, or other errors in any offer by Chai Chai Love and we reserve the right to cancel any orders arising from such errors.

3. Shipping and Delivery

  • Shipping Policy: We ship our products within the United States and to select international locations. Shipping times may vary depending on your location. For more details, please refer to our Shipping Policy.
  • Delivery: Chai Chai Love is not responsible for delays or failures in delivery due to unforeseen circumstances such as weather, natural disasters, or carrier issues.

4. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, please refer to our Return and Refund Policy for details on how to request a return or refund.
  • Refunds: Refunds will be issued to the original payment method. Please allow up to 10 business days for the refund to process.

5. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Chai Chai Love and is protected by United States and international copyright laws.
  • Use of Content: You may not use, reproduce, modify, or distribute any content from this website without prior written permission from Chai Chai Love.

6. Limitation of Liability

  • Disclaimer: Chai Chai Love products are provided "as is" and "as available." We make no warranties, express or implied, regarding the products or their suitability for your needs.
  • Limitation: To the maximum extent permitted by law, Chai Chai Love shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

7. Privacy Policy

  • Data Collection: We collect and store personal information in accordance with our Privacy Policy. By using our website and purchasing our products, you consent to the collection and use of your information as described in our Privacy Policy.

8. Governing Law

  • Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the state or federal courts located in Albuquerque, New Mexico.

9. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us